PMO Consulting · Chicago

You built a great product.
Let's make sure
you can deliver it.

Osorio & Partners helps Seed and Series A B2B SaaS startups build the implementation infrastructure they need to onboard clients faster, bill sooner, and scale without operational chaos.

The Problem
Every week a client implementation is delayed is a week of revenue deferred.
Who We Serve
Seed & Series A B2B SaaS startups in the Chicago metro area — at the moment implementation starts breaking.
Our Promise
Standardized playbooks that turn chaotic implementations into repeatable, scalable systems.
The Reality

"When every implementation feels like the first one, you have a process problem — and every day you wait makes it harder to fix."

What We Do

Implementation operations
built for startups

We don't bring enterprise frameworks and force them to fit. We build right-sized systems for where you are today — and where you're going.

01
Diagnose the Gap

A structured PMO Maturity Assessment that baselines where your implementation operations stand today and exactly where the friction is coming from.

02
Design the System

Custom PMO solution design tailored to your product, team size, and growth stage — not a generic framework dropped in from the outside.

03
Build the Playbook

A complete Implementation Lifecycle Playbook your team can actually use — from client kickoff through handoff, every time, consistently.

Who We Serve

Built for startups at
a specific inflection point

We focus exclusively on Seed and Series A B2B SaaS startups in Chicago who have hit product-market fit — and are now feeling the operational strain that comes with it.

Just landed your first enterprise client

Enterprise is a different beast. Let's build the process infrastructure before the stakes get higher.

Implementations are already breaking down

Missed timelines, inconsistent onboarding, delayed billing. We stop the bleeding and build something that scales.

Seed to Series A · B2B SaaS · Chicago metro

10–100 employees. No dedicated PMO function. Ready to build the operational foundation for the next stage of growth.

Ready to stop reinventing the wheel
on every client implementation?
Let's Talk
Our Services

The operational infrastructure your startup needs to scale.

Four core services. One goal: turning chaotic implementations into repeatable, scalable systems that get clients live faster and billing sooner.

01

PMO Maturity Assessment

A structured diagnostic engagement that baselines how mature your current project management practices are. We evaluate people, process, tooling, and documentation across your full implementation lifecycle — and deliver a prioritized roadmap for improvement. Ideal for: organizations that know something is broken, but aren't sure where to start.

Stakeholder Interviews Process Audit Maturity Framework Assessment Findings Report Improvement Roadmap
02

Tailored PMO Solution Design

Based on assessment findings, we design a right-sized PMO solution built specifically for your startup's stage, team, and growth trajectory. Not a one-size-fits-all framework — a system designed for where you are today and where you're going tomorrow.

Solution Architecture Phased Implementation Roadmap Process Design Tooling Recommendations
03

Standardized Documentation & Templates

A complete library of project documentation and templates that standardizes how your team executes every implementation — from day one of every engagement to final handoff. Your team stops reinventing the wheel. Every client gets the same high-quality experience.

Project Charters Kickoff Agendas RAID Logs Status Reporting Templates Change Management Processes
04

Implementation Lifecycle Playbook

Our flagship deliverable: a comprehensive, step-by-step playbook that standardizes your entire implementation lifecycle from kickoff through client handoff. This becomes the operational bible for every implementation your team runs — the single source of truth that makes great execution repeatable at scale.

Phase Definitions RACI Matrices Milestone Gates Client Communication Standards Handoff Protocols Continuous Improvement Framework
Engagement Models

How we work together

Sprint Engagement

Focused 4–8 week engagement delivering one core service. Fast win, immediate impact.

Best for: Early-stage
Full PMO Build

End-to-end engagement covering all four services over 3–6 months. Full operational transformation.

Best for: Ready to commit
Fractional PMO

Ongoing retainer where Osorio & Partners acts as your embedded PMO function. All the expertise, none of the overhead.

Best for: Not ready to hire
Advisory

Lightweight monthly advisory for startups that have a PMO in place and need a thought partner for continuous improvement.

Best for: Ongoing optimization
Not sure which engagement model is right for you?
Let's Figure It Out Together
About

Built for startups,
by someone who's
been in the weeds.

Osorio & Partners was founded on a simple observation: the most common cause of startup operational failure isn't the product — it's the absence of structured processes to deliver it. We exist to close that gap.

Our Story

Why Osorio & Partners exists

Most startups invest heavily in building and selling their product. Very few invest in the structured processes needed to implement it successfully for their clients. The result is chaotic, inconsistent implementations that erode client trust, delay billing cycles, and slow revenue growth.

Osorio & Partners was founded to solve exactly this problem — by embedding standardized, right-sized project management practices directly into a startup's DNA, before these problems compound.

We are a PMO consulting firm, not a large management consultancy. We don't bring enterprise frameworks and force them to fit. We work with early-stage and growth-stage B2B SaaS startups in Chicago to build operational infrastructure that is right-sized for where they are today — and designed to scale with them.

Our thesis is that implementation operations are a revenue lever, not an overhead cost. Every week a client implementation is delayed is a week of revenue deferred. Fixing it isn't just an operational improvement — it's an investment with measurable ROI.

How We Work

Our operating principles

Practitioner-First

We've been in the weeds. We know what good implementation looks like — and we know what it looks like when it breaks. We bring that earned perspective, not just a framework.

Direct & Specific

No jargon. No vague frameworks. Real deliverables with clear outcomes. We tell you exactly what we're building, why, and how it will improve your operations.

Startup-Native

We meet clients where they are, not where they should be. Our solutions are right-sized for your stage, team, and growth trajectory — not designed for enterprises with unlimited resources.

Built to Scale

Everything we build is designed for where you're going, not just where you are. Systems that work for 10 clients should still work for 100. We build with scale in mind from day one.

Our Home

Proud to be part of Chicago's startup ecosystem

Osorio & Partners is based in Chicago, Illinois — and we're deeply embedded in the city's growing B2B and enterprise tech startup community.

Chicago is home to a thriving network of university entrepreneurship programs, an active venture capital community, and strong industry verticals in fintech, healthtech, and SaaS where implementation complexity is high and the operational gap is most acute.

We're not just here to consult. We're here to build lasting relationships with founders, faculty, and investors who are shaping the next generation of Chicago-built companies.

Seed to Series A · B2B SaaS · Chicago Metro
Deeply connected to UIUC, UIC, Booth, and Kellogg entrepreneurship programs
Active in Chicago's VC and angel investing community
Present at 1871, Built In Chicago, and key startup events across the city
Midwest expansion planned for Year 2
Want to learn more about
working with Osorio & Partners?
Get in Touch
Contact

Let's talk about where your implementations are breaking.

No pressure, no hard sell. Just a conversation about where you are, where you want to be, and whether we're the right fit to help.

Scenario One

You just landed your first enterprise client

Enterprise is a different beast. The stakes are higher, the scrutiny is greater, and one botched implementation can define your reputation. Let's build the process infrastructure before the pressure is on.

Scenario Two

Implementations are already breaking down

Missed timelines, inconsistent onboarding, delayed billing, frustrated clients. We stop the bleeding and build something repeatable — so your team can scale without the chaos.

Send us a message

Or reach out directly

Prefer a more direct conversation? We're easy to reach and respond quickly. A 30-minute introductory call is always the best first step.

Location Chicago, Illinois
Serving Chicago Metro · Midwest
Focus Seed & Series A B2B SaaS Startups

Not sure if we're the right fit? That's exactly what the first call is for. There's no obligation — just a conversation.